You get to work and the first thing you have to do is respond to a ton of emails from confused or dissatisfied customers. You tend to answer the same questions day after day. How much does this cost, how do I make this work, I want my money backthe questions and complaints go on and on and before you know it, half of your day is gone to typing the same email over and over again. Your solution to getting more done in a day? An autotext program.
Perhaps you’re a medical transcriptionist typing up the same long, impossible to pronounce medical terminology day in and day out. You’re barely making a dent in the work. Or maybe you work at a law firm and are constantly adding repetitive contract clauses to legal documents, hoping that there’s a light at the end of the tunnel made of paperwork. Whatever your field, an autotext program can help lighten the load.
Autotext software can save you time on repetitive keystrokes by allowing you to create a database of commonly typed paragraphs, sentences or phrases and assigning a code or abbreviation to each. You can then utilize these codes over and over again in customer correspondence or important work documents. As long as the program is on, you can utilize the typical autotext program in email, Microsoft Word, notepad, etc.
Utilizing an autotext program to standardize customer service messages is a great way to allow employees to respond to more customers in a given day. It also eliminates the possibility of embarrassing misspellings, or relaying incorrect information. For a medical transcriptionist, the right autotext software can allow you to add long phrases to your transcripts with little effort.
Autotext programs can save time in any field in which repetitive keystrokes are pretty much part of the job description. The product can be used across many different professions: law firms using repetitive contract language, engineering or architectural firms wishing to standardize terminology – even computer programmers using the same snippets of code over and over again. The right autotext software can make your workflow as efficient as you always wanted it to be.
Any search on the internet will reveal a ton of autotext programs. Some are very simple, such as the autofill feature of a word processing program. Others can be more complex, allowing for formatted paragraphs to be coded, code databases to be shared across networks and the program to work in any Windows application.
The most important thing to look for in an autotext program is whether or not it fits your needs. For example, if you need to share the program across your network, not all autotext software has that capability. It’s also important to purchase a program that comes with tech support. That way if you run into any issues, you have something or someone to reference.
Either way, there is probably an autotext program out there to fit your needs. The right program can not only save you time and money, it will also increase employee efficiency and workflow. Autotext programs can also take some of the pressure off your employees, which in the end leads to happier and more productive employees and departments.